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Personal data

Definition of terms used in the privacy policy

The following terms are used :

  • « Personal data »: is defined as “any information relating to a natural person who is identified or who can be identified, directly or indirectly, by reference to an identification number or to one or more elements that are specific to that person”, in accordance with the French Data Protection Act of 6 January 1978.
  • « Site », « Service » or « our site » : the www.groupe-lacroix.com website and all its pages.
  • « Publisher » or « We » : GROUPE LACROIX, the legal or natural person responsible for the publication and content of the Site.
  • « User » or « You » : the Internet user visiting and using the Site’s Services.

Article 1 – Introduction and role of the Privacy Policy

The purpose of this charter is to inform you of the Site’s commitments with regard to respect for your privacy and the protection of your Personal Data collected and processed during your use of the Service.

It is important that you read this privacy policy so that you are aware of why and how we use your data.

By registering on the Site, you undertake to provide us with true information about yourself. Providing false information is contrary to the terms and conditions set out on the Site.Please note that this Privacy Policy may be amended or supplemented at any time, in particular in order to comply with any changes in legislation, regulations, case law or technology. The date of any update will be clearly indicated.You are bound by these changes as soon as they are put online, and we therefore invite you to consult this Confidentiality Policy regularly in order to take note of any changes.

You will also find a description of your privacy rights and how the law protects you.

If you have any questions regarding this privacy policy or if you wish to exercise your rights as described in article 10 of this Privacy Policy, please contact us by e-mail using our contact form or by post addressed to : GROUPE LACROIX – 106 rue du Vieux Bourg, 39220 BOIS D’AMONT.

Article 2 – Data collected on the Site

The Data collected and subsequently processed by the Site is that which you voluntarily transmit to us by filling in the various forms on the Site. For certain operations relating to content, you may be required to transmit Data concerning you to third party partners via their own services. We will not have access to this data, as its collection and processing are governed by the terms and conditions specific to these parties. We invite you to consult their conditions before communicating your Data in this context.

Your IP address (identification number assigned to your computer on the Internet) is collected automatically. You are informed that the Service may implement an automatic tracking process (Cookie), which you can prevent by changing the relevant settings on your Internet browser, as explained in the general terms and conditions of this Site.

In general, you can visit our site without providing any personal information about yourself. In all cases, you are under no obligation to provide this information. However, if you refuse, you may not be able to benefit from certain information or services.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregate data may be derived from your personal information but is not covered by the law as such data does not directly reveal your identity. For example, we may aggregate your usage data in order to calculate the percentage of users who access a specific feature of the Site.

In order to provide better content and services, our site uses the Google Analytics service. Google Analytics does not track your browsing habits on third-party websites. The information about you to which Google Analytics has access does not contain any personal data about you.

We do not collect ‘sensitive’ data.

The contact details of Users of the Site who have registered with it will be saved, in compliance with the provisions of the French Data Protection Act of 6 January 1978. In accordance with this law, Users have the right to access, withdraw, modify or rectify the Data they have provided. To do so, they simply need to make a request using our contact form, or by post: GROUPE LACROIX – 106 rue du Vieux Bourg, 39220 BOIS D’AMONT.

The Publisher’s collection of Users’ Personal Data does not require any declaration to the French personal data protection authority (the Commission Nationale de l’Informatique et des Libertés – CNIL).

Article 3 – Identity of the data controller

The company responsible for processing is GROUPE LACROIX, whose registered office is at the following address: GROUPE LACROIX – 106 rue du Vieux Bourg, 39220 BOIS D’AMONT.

Article 4 – Purpose of the Data collected

The Data identified as compulsory on the Site’s forms is required in order to benefit from the Site’s corresponding functionalities, and more specifically the operations relating to the content offered on the Site.

The Site may collect and process the Data of its Users:

  • For the purposes of providing you with the information or services to which you have subscribed, in particular: sending newsletters, commercial offers.
  • For the purpose of collecting information enabling us to improve our site, products and services (in particular through the use of cookies).
  • In order to be able to contact you about : Prospecting, commercial offers, responding to a project.

Article 5 – Recipients and use of data collected

The Data collected by us is processed for the purposes of carrying out operations on the content of the Service.

You may receive electronic mail (emails) from our Service, in particular as part of newsletters that you have accepted. You can ask to no longer receive these emails by contacting us using our contact form or by clicking on the link provided for this purpose in each of the emails sent to you.

Only the site editor will receive your Personal Information. This information is never passed on to a third party, notwithstanding the sub-contractors used by the site publisher. Neither the site editor nor its subcontractors market the personal data of visitors and users of its Site.

Your personal data may be shared with the parties indicated below for the purposes defined in this confidentiality policy.

We require all third parties to ensure the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your data.

Article 6 – Legal basis for data processing

In accordance with the General Data Protection Regulation (GDPR), the site editor only processes personal data in the following situations:

  • with your consent ;
  • where there is a contractual obligation (a contract between the site editor and you);
  • to comply with a legal obligation (under EU or national legislation).

Article 7 – Data security

You are informed that your Data may be disclosed in application of a law, a regulation or by virtue of a decision by a competent regulatory or judicial authority or, if necessary, for the purposes of the Publisher preserving its rights and interests.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, modified, disclosed or accessed without authorisation. In addition, access to your personal data is subject to a defined and documented security procedure.

Article 8 – Data retention period

The Data is stored by the site host, whose contact details are given in the Site’s legal notice, and is kept for the period strictly necessary to achieve the purposes set out above, which may not exceed 36 months. Beyond this period, it will be kept exclusively for statistical purposes and will not be used in any way whatsoever.

Article 9 – Authorised service providers and transfer to a non-EU country

The site editor informs you that it has recourse to authorised service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and may receive data collected via the various forms on the Site.

The site editor has previously ensured that its service providers provide adequate guarantees and comply with strict conditions in terms of confidentiality, use and data protection. In particular, care has been taken to ensure that there is a legal basis for any transfer of data to a third country. In this respect, some of our service providers are subject to internal rules (or ‘Binding Corporate Rules’) that were approved by the CNIL in 2016, while others comply not only with Standard Contractual Clauses but also with the Privacy Shield.

Article 10 – IT rights and freedoms

In accordance with legislation on the protection of personal data, you have the rights detailed below which you may exercise, as indicated in Article 1 of this Privacy Policy, by writing to us at the postal address given at the top of this page (GROUPE LACROIX – 106 rue du Vieux Bourg, 39220 BOIS D’AMONT) or by sending an e-mail using our contact form:

  • The right to information: we have an obligation to inform you of how we use your personal data (as described in this privacy policy).
  • The right of access: this is your right to make a request for access to the data concerning you in order to receive a copy of the personal data that we hold. However, due to the obligation of security and confidentiality in the processing of personal data that is incumbent on the site editor, you are informed that your request will be processed subject to you providing proof of your identity, in particular by producing a scan or photocopy of your valid identity document.
  • The right of rectification: the right to ask us to rectify any personal data concerning you that may be incomplete or inaccurate. Under this right, the law allows you to request the rectification, updating, blocking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete.
  • The right to erasure, also known as the ‘right to be forgotten’: in certain cases, you can ask us to delete the personal data we have about you (unless there is a compelling legal reason for us to retain it).
  • The right to restrict processing: in certain cases you have the right to ask us to suspend the processing of your personal data,
  • The right to data portability: you have the right to ask us for a copy of your personal data in a common format (e.g. a .csv file).
  • The right to object: you have the right to object to the processing of your personal data (for example, by prohibiting us from processing your data for direct marketing purposes).

However, the exercise of this right is only possible in one of the following two situations: when the exercise of this right is based on legitimate grounds or when the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.

Contact us if you wish to exercise any of the rights described above by writing to us at GROUPE LACROIX – 106 rue du Vieux Bourg, 39220 BOIS D’AMONT or by e-mail using our contact form.

You will not be charged for access to your personal data (or for exercising any other rights). However, we may charge you a reasonable fee if your request is manifestly unfounded, repetitive or excessive. In this case, we may also refuse to respond to your request.

The site editor will be entitled, where appropriate, to object to requests that are manifestly abusive due to their systematic, repetitive or numerous nature.

We may ask you for specific information in order to confirm your identity and to ensure your right of access to your personal data (or to exercise any other right). This is a security measure to ensure that personal data is not disclosed to anyone who is not authorised to receive it. We may also contact you to obtain more information about your request, in order to give you a quicker response.

We try to respond to all legitimate requests within one month. This one-month period may be exceeded if your request is particularly complex or if you have made several requests. In this case, we will notify you and keep you informed.

Article 11 – Complaint to the Data Protection Authority

If you consider that the site editor is not complying with its obligations with regard to your Personal Information, you may submit a complaint or a request to the competent authority. In France, the competent authority is the CNIL, to which you can send a request electronically at the following address: https://www.cnil.fr/fr/plaintes/internet.

Article 12 – Cookie policy

When you first connect to our website, if necessary, you will be warned by a banner at the bottom of your screen that information relating to your browsing may be recorded in alphanumeric files known as ‘cookies’. Our policy on the use of cookies gives you a better understanding of the measures we have implemented for browsing our website. In particular, it informs you about all the cookies on our website, their purpose and how to configure them.

a) General information about cookies on the site

The website publisher may install cookies on the hard disk of your terminal (computer, tablet, mobile phone, etc.) in order to guarantee you smooth and optimal browsing on our website.

Cookies’ are small text files of limited size that enable us to recognise your computer, tablet or mobile phone in order to personalise the services we offer you.

The information collected via cookies does not in any way allow you to be identified by name. It is used exclusively for our own purposes in order to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except when the site editor has obtained your prior consent or when disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to deal with such matters.

To give you a better idea of the information that cookies identify, you will find a table listing the different types of cookies likely to be used on the publisher’s website, their name, their purpose and how long they are kept at https://www.groupe-lacroix.com/en/use-of-cookies/.

b) Configuring your cookie preferences

You can accept or refuse the deposit of cookies at any time.

When you first connect to this site, if necessary, a banner briefly presenting information on the deposit of cookies and similar technologies will appear at the bottom of your screen. This banner warns you that by continuing your browsing on the publisher’s website (by loading a new page or clicking on various elements of the site, for example), you are accepting the deposit of cookies on your terminal.

Depending on the type of cookie in question, it may be necessary to obtain your consent to the placing and reading of cookies on your terminal.

c) Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), certain cookies do not require your prior consent insofar as they are strictly necessary for the operation of the website or their sole purpose is to enable or facilitate communication by electronic means. These cookies include session identifiers, authentication cookies, load balancing session cookies and cookies used to personalise your interface. These cookies are fully subject to this policy insofar as they are issued and managed by the site editor.

d) Cookies requiring your prior consent

This requirement applies to cookies issued by third parties and described as ‘persistent’ in that they remain on your terminal until they are deleted or expire.

As such cookies are issued by third parties, their use and storage are subject to their own confidentiality policies, a link to which is provided below. This family of cookies includes audience measurement cookies, advertising cookies, which the site editor does not use, and social network sharing cookies (Facebook, YouTube, Twitter, LinkedIn, etc.). Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies enable you to easily share some of the content published on the site, in particular via a sharing application ‘button’ depending on the social network concerned.

Audience measurement cookies compile statistics on the number of visits to and use of various elements of the website (such as the content/pages you have visited). This data helps to improve the ergonomics of the site. Our website uses an audience measurement tool (Google Analytics); its confidentiality policy is available in French at the following website address: https://policies.google.com/privacy?hl=fr

e) Cookie setting tools

Most Internet browsers are configured by default to allow cookies to be deposited. Your browser gives you the opportunity to modify these standard settings so that all cookies are systematically rejected, or so that only some of the cookies are accepted or rejected, depending on the sender.

WARNING: We draw your attention to the fact that refusing to accept cookies on your terminal may nevertheless alter your user experience and your access to certain services or functions of this website. Where applicable, the site editor declines all responsibility for any consequences linked to the deterioration of your browsing conditions that may occur as a result of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences do not constitute damage and you may not claim any compensation as a result.

Your browser also allows you to delete existing cookies from your terminal or to inform you when new cookies are likely to be placed on your terminal. These settings have no effect on your browsing experience, but you will lose all the benefits of the cookie.

Please see below for the various tools available to you for configuring the cookies placed on your terminal.

f) Browser settings

Each Internet browser has its own cookie management settings. To find out how to change your cookie preferences, you will find links below to the help you need to access your browser’s cookie menu.

For further information on cookie management tools, please consult the CNIL website: https://www.cnil.fr/en

If you have any questions or require further information about this cookies policy, please contact us.

g) List of cookies

A detailed list of the cookies used on the site is available